9. Why Storage Provider status shows offline?

If your storage provider ID status shows "Offline" as in the picture:

Please check your storage provider connectivity:

  1. Click "Tools > Check Storage Provider Connectivity" > enter your Storage Provider ID and wait for the result

If the result says "Storage provider is unreachable":

Please refer to the doc below for configuration and check the connectivity again.

If the storage provider ID status is active, the connectivity result shows like this. 👇

Feel free to contact us on Discord if you have any questions.

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